Source: todayonline.com As Singapore becomes more advanced and prosperous, are we inadvertently leaving some of our older citizens with fewer ways to earn a living and retain their independence? A recent video showing elderly Singaporeans collecting discarded cans and bottles got me thinking about the generation that helped build modern Singapore. These were the men and women who worked through the 1970s, 80s and 90s. They raised families, supported ageing parents, endured f

Why increasingly capable AI may not necessarily deliver greater business value. Generative AI has been one of the most remarkable technological developments in recent history. In just a few years, it has transformed how we research, write, learn, analyse data and develop ideas. More recently, it has demonstrated the ability to build software, create dashboards and automate tasks across different platforms. At FYT Consulting, we have experienced these benefits ourselves. AI ha

Why the future of work may depend less on replacing humans with AI, and more on knowing when and how to use it. We are being promised an extraordinary future. One where artificial intelligence will perform most of the work humans do today, AI agents will manage entire business processes, and humanoid robots will take over much of the remaining physical work. Perhaps this future will arrive. But the more I work with AI, both within my own business and with clients, the more I

Singapore's decision to raise the retirement age to 65 and re-employment age to 70 from 2029 is welcome news for older workers. It gives those who wish to remain economically active more opportunities to do so, while allowing organisations to continue benefiting from their experience. In an earlier article, I explored whether raising the retirement age was about working longer or having the choice to do so. But having the choice is one thing. Finding suitable employment, rema

Understanding the numbers, the recommendations and what they really mean for business owners. Singapore's economy has performed better than expected. GDP grew by 5.0% in 2025, and the Government is projecting growth of 4.5% to 5.5% for 2026. Against this positive backdrop, the National Wages Council (NWC) has recommended that employers take a more positive approach towards wage increases, share productivity gains with employees and do more to uplift lower-wage workers. These

Perhaps the problem isn't the technology, but how organisations are approaching AI deployment. There is tremendous excitement surrounding Artificial Intelligence. Organisations are purchasing AI licences, experimenting with AI agents and exploring opportunities to automate work. The promises are compelling: greater productivity, lower costs, faster processes and potentially fewer employees. Yet the returns have been less convincing. A widely discussed 2025 MIT Project NANDA r

What learning analytics taught me about good decisions, bad outcomes and dealing with life's uncertainties. One of the most valuable lessons I learnt when I got into data analytics had surprisingly little to do with data. It changed how I understood problems, made decisions and responded when things didn't turn out as expected. The lesson was simple: not every problem has a solution that guarantees the outcome we want. For many of life's most important decisions, the best we

Singapore's move to raise the retirement age to 65 and re-employment age to 70 has sparked concerns. But are we confusing the right to work longer with the need to do so? Singapore's announcement on 26 October 2026 to raise the retirement age to 65 and re-employment age to 70 from January 2029 has stirred considerable debate. Some worry that Singaporeans are being made to work until they die. Others see it as an admission that rising living costs have made retirement increasi

You don't need to be an expert to start asking intelligent questions. Sometimes, all you need is data, curiosity, and a willingness to connect the dots. I'm preparing to speak to a group of international delegates representing tourism agencies from around the world. There was just one problem. I'm not a tourism expert. I have some background in civil aviation, which is part of Singapore's tourism value chain. But that was more than 15 years ago, and even then, my exposure was

AI is already very good at supporting human work. It can help leaders think through judgement-led decisions, and it can help analysts work faster on evidence-led ones. But that is still human-led work, supported by AI. This article is about something different: AI-led automation. And when organisations move in that direction, the starting point should not be the latest tool. It should be the task. AI changes tasks before it changes jobs Much of the AI conversation has been fr