A Practical Look for Business Leaders, Analysts, and the Simply Curious Ask anyone who’s tried ChatGPT and you’ll eventually hear this line: “Isn’t this just a really smart autocomplete?” It’s a reasonable question. Because on the surface, LLMs do  look like they’re guessing the next word. But if that’s truly all they are, another question naturally follows: Then why does it feel like they can predict our thoughts, not just our sentences? Let’s break this down clearly and hon

How storytelling principles turn pushback into participation Have you ever walked into a meeting with a beautifully cleaned dataset, a logical insight, a carefully built model… only to watch an executive lean back, fold their arms, and say: “Hmm… I don’t think this is quite right.” The moment of tension: data shows one truth, but human reactions tell another. Pushback rarely comes from the numbers — it comes from what the numbers mean . It’s a frustrating moment for any analy

Why You Should Build Your Plan B and C Before You Ever Need Them There was a time when one job, one skill, and one steady path could carry someone through their entire career. You learned your craft, stayed loyal, worked hard, and moved up the ladder. But that world no longer exists. Today, industries transform overnight. Roles are rewritten every quarter. Companies restructure more than they expand. And technology—especially AI—is reshaping work faster than we can fully unde

Averages lie. And worse — they do it politely. The average salary . The average wait time .The average rating . We hear these numbers every day, and they sound reassuring — neat, simple, and definitive. But here’s the uncomfortable truth: the average hides more than it reveals. The Illusion of Simplicity Imagine two cafés in Bangkok. At Café A , everyone waits around 10 minutes for their coffee. At Café B , most customers get theirs in just 3 minutes — except for a few unluc

Artificial Intelligence has become the talk of the decade. Every major company seems to be in a race to claim their share of the AI future — pouring billions into R&D, infrastructure, and talent. Investors, too, are eager to ride the wave, while peripheral industries such as energy, rare earth mining, and semiconductor manufacturing scramble to meet the growing demand. But beneath the noise and excitement lies a messier, more complex story — one that’s less about technology a

Recent news has once again shone a light on a heartbreaking reality — seniors passing away alone in their homes, unnoticed for days. It’s a deeply human issue, but one where data helps us understand the scale  of the problem — and how we might respond with clarity rather than helplessness. Singapore today has 1.46 million resident households , and 391,800 (26.8%)  of them include at least one senior aged 65 or above. Among these, 87,200 seniors live alone  — that’s 22.3% of

Every office has that one spreadsheet. The one that’s been patched, copied, renamed, and passed around like an heirloom. Somewhere inside it, a formula has gone rogue. Totals don’t match. The pivot table won’t refresh. Charts refuse to update. And yet — every Monday morning, someone fixes it again. If Excel could talk, it would probably sigh. Because the truth is: Excel isn’t failing us — we’re failing Excel . 1️⃣ The Real Problem Isn’t the Tool Most professionals learn Excel

(A reflection on learning, motivation, and the art of reading the room) People sometimes say to me, “You teach the same course so many...

Many stories sound complete but don’t connect. They describe what happened, but not why it mattered. Here’s how to move from sequence to...

With reference to The Business Times article: “Cost-of-living fears need solid data backing for greater government intervention:...