A few years ago, if you asked managers what slowed decisions down, most would point to information. The report wasn't ready yet. The analysis wasn't complete. The data still needed cleaning. Someone was still preparing the presentation. The assumption seemed perfectly reasonable at the time. If organisations could get information faster, they could make better decisions. In many ways, the last twenty years of business technology have been built around that belief. We invested

Everyone is training people on tools. Nobody is training them to think when tools break Somewhere in your organisation right now, someone is staring at a report that worked perfectly yesterday and shows nothing today. They have refreshed. They have closed and reopened. They have tried the thing they tried last time, whatever that was. They are about to raise an IT ticket, or call a colleague, or quietly work around it and say nothing. They are not incompetent. They are undert

There’s a moment in many management meetings that feels strangely reassuring, and if you have spent enough time around dashboards, reports, and performance reviews, you have probably seen it before. The dashboard appears on the screen, the KPIs are green, the trends look stable, and within minutes the atmosphere in the room begins to relax. The numbers appear healthy, the charts seem consistent, and there is little evidence that anything requires immediate attention. Someone

Before Deciding What Your AI Agent Can Do, Decide Where Its Authority Ends Everyone seems to be talking about AI agents. Depending on who you ask, they are the next major leap in productivity. They can schedule meetings, process invoices, review contracts, answer customer enquiries, coordinate workflows, and increasingly interact with other systems with minimal human intervention. For organisations constantly trying to do more with less, the appeal is obvious. If an AI agent

Like many businesses, FYT's journey with Generative AI started as curiosity. A few emails drafted by ChatGPT. A LinkedIn post, polished in seconds. And yes — a few colleagues turned into Studio Ghibli characters, because why not. Then we got serious. We paid for licences. We put AI in the middle of our workflows — building proposals, designing custom GPT tools, developing frameworks, creating infographics. We experimented across platforms: ChatGPT, Claude, Gemini, Copilot. Wh

Happy Vesak Day to all who are celebrating. On a day that marks the birth, enlightenment, and passing of the Buddha, it feels fitting to pause — not just for reflection, but for curiosity. Because if there's one thing data teaches us, it's that the most interesting stories are often hiding in plain sight. And Singapore's own national census has quite a story to tell. Singapore's Largest Religion — By a Significant Margin According to Singapore's 2020 Population Census, Buddhi

Chief Justice Sundaresh Menon from Singapore recently warned about the growing problem of “truth decay”, where people form strong conclusions from fragmented, emotional, or incomplete information. His comments were directed largely at social media, where speed, virality, outrage, and selective narratives increasingly overpower context and careful thinking. Most of us immediately recognise the danger when it appears online. A short clip spreads without context. A headline trav

And what smarter hiring actually looks like in today's market You've seen this before. A stack of resumes lands on your desk — or more likely, floods your inbox — and most of them look remarkably similar. The right degree. A few certifications. Five to eight years of relevant experience. Every box ticked. So you interview four of them. They all say the right things. One gets hired. Six months later, you're wondering what went wrong. Why the Traditional Resume Has a Credibilit

Why giving students less technology might be Singapore's greatest competitive advantage I had the opportunity to coniduct a 1 hour data workshop to a group of 14 year olds. There is a student I will not forget in a hurry. During a data skills workshop I recently delivered at a learning festival, I asked a room of 14-year-olds whether they used AI. Every hand went up. I asked what for. One answer stopped me cold. "For school work." I gently pointed out that AI has been known

There's a pattern in the headlines lately that's hard to ignore. Fresh graduates sending out hundreds of job applications and hearing nothing back. Singapore businesses quietly — and not so quietly — moving their operations to Malaysia and beyond. A recruiter going viral for saying Singaporeans aren't "hungry" enough. Each story feels separate. Each sparks its own outrage cycle. But what if they're all telling the same story? We'd like to offer a different lens for reading th