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🚨The Dashboard Was All Green—So Why Did the Business Lose $1 Million?

Photo by path digital on Unsplash
Photo by path digital on Unsplash

Everything looked great.KPIs were on track. Charts were clean. The dashboard was glowing green.

And yet… the business took a massive hit.


This isn’t fiction—it’s a familiar story for many leaders.

You’re tracking metrics religiously… but still struggling to make better decisions.

That’s not a data problem. That’s a decision-making gap—and at the heart of it is one dangerous mix-up:

👉 Confusing metrics with targets.



📊 Metric ≠ Target: The Misunderstood Pair

These two terms often get used interchangeably in reports, meetings, and dashboards. But they’re not the same. Let’s break it down:

Metric

Target

Tells you what is happening

Tells you what should happen

A measurement

A goal

Descriptive

Prescriptive

Example: “Revenue is $850K”

Example: “We aim for $1M revenue/month”

Neutral

Value-driven

A metric is your speed. A target is the speed limit. Without both, you can’t tell if you're heading in the right direction—or heading off a cliff.


🚗 Visual Analogy: The Speedometer Problem

To make it stick, picture this:

Understanding your speed is useful—only if you know the limit you're aiming for. That’s the power of pairing metrics with targets.
Understanding your speed is useful—only if you know the limit you're aiming for. That’s the power of pairing metrics with targets.

  • Metric = Your car’s speedometer says you're going 80 km/h

  • Target = The speed limit is 60 km/h


Now it’s clear: You’re off course.That’s the kind of clarity business leaders need from data.



🚧 Where Businesses Go Wrong

1. Chasing Numbers With No North Star

Teams work hard to hit numbers—but without knowing what success looks like. It’s movement, not progress.


2. “Good” Numbers That Don’t Matter

That 10% growth? Great. But was it your goal? Was it sustainable? Was it tied to your strategy?


3. Dashboards That Say a Lot but Mean Nothing

If metrics aren’t tied to decisions, dashboards become decoration. They look impressive but don’t drive action.


🎯 What You Actually Need

You don’t need fancier tools or more data.You need to bridge the gap between data and direction.


That means:

  • Defining clear targets—before you start tracking

  • Asking “What are we trying to achieve?” before asking “What does the data say?”

  • Using metrics to make decisions, not just to report status


Data becomes powerful only when it supports a goal.


🧠 The Better Way to Solve Business Problems

At FYT Consulting, we help business leaders cut through the noise.


Our Problem Solving Using Data Analytics course is designed not for data experts, but for executives, managers, and working teams who need to:

  • Frame problems clearly

  • Ask the right questions

  • Identify meaningful metrics

  • Set realistic targets

  • Make smart, timely decisions


No jargon. No data science degree required. Just practical frameworks and hands-on tools for business reality.


💡 Final Thought

Next time you review a dashboard or get a report, ask:

“Are we just watching numbers—or are we steering toward something?”

Because data isn’t the answer.It’s how you ask the right questions that leads to insight—and action.


📌 If you want to stop drowning in metrics and start making confident decisions, check out our Problem Solving Using Data Analytics course. It’s where clarity meets action.


 
 
 

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